Calisthenics Playbook Bundle (Paperback)

Hi Valentina,
We understand your concern. Your parcel was handled by Meest and then handed over to HRParcel, who marked it as on hold since September 9. We agree this situation is frustrating, and we’ve been in contact with the courier to request clarification.

However, we are also still waiting for their official reply. Once we receive confirmation on the parcel’s status, whether it can be delivered or is being returned. We will proceed accordingly, including a refund if the return is confirmed.

Thank you for your patience while we continue to follow up with the courier.

Hi Elio,
We’ve reviewed your order history. The order was placed on August 28, and the tracking link was sent to you on September 1. We also received your enquiry and replied on September 8 with the tracking details, which at that time showed the parcel was clearing customs.

The latest update shows that customs clearance has now been completed and the parcel is pending pickup for the next step of delivery. We’ve also submitted a ticket to the courier to urge them to expedite the process.

We’ve done our best to keep you informed at every step and will continue to update you as we receive more information.

We’re sorry to see this review. From our records, your book hasn’t reached you yet. The courier marked it as delivered, but you informed us afterward that you never received it. We’re already in contact with the courier to investigate. Once this is resolved, we’ll make sure you either receive your book or are taken care of properly.
We hope you can review the content of our playbook again once you receive the books.